最高法正調研保護消費者權益新司法解釋

發布日期:2012-03-19    【字號:  
  最高人民法院正在抓緊調研,在條件成熟時將出臺新的保護消費者權益的司法解釋。
  最高人民法院民一庭法官張進先介紹說,最高法對消費者權益保護特別重視。前不久出臺的《關于當前形勢下加強民事審判切實保障民生若干問題的通知》強調,對經營者設置消費陷阱,利誘、誤導消費者,或者利用“霸王條款”坑害消費者的行為嚴加制裁,提高保護消費者權益的針對性、實效性和輻射效應。此外,最高法先后制定了商品房買賣、城市房屋租賃、旅游糾紛司法解釋,為正確審理有關糾紛進一步提供了依據。
  據悉,近年來,地方各級法院在維護消費者權益方面做了大量工作。部分高級人民法院制定了審理消費者權益糾紛案件的指導意見,采取多種形式方便消費者訴訟。
  各級人民法院嚴格依法辦案,為消費者主持公道。對消費者因經營者違法行為遭受損失而主張雙倍賠償的,依法予以支持。對于經營者制售不安全食品,消費者主張10倍經濟賠償的,依法予以支持。但是,人民法院在審理消費者權益糾紛案件時,特別注重依法維權,支持理性維權,限制過度維權。對于消費者的訴求超過法律限度的,人民法院不予支持。

The Supreme Court are investigating and conducting research on new judicial interpretation of protection of rights and interests of customers

The Supreme Court of the People’s Republic of China works on investigation and research on rights of interests of customers in aim to promulgate new judicial interpretation when the timing is perfect.

Mr. Zhang Jingxian, judge of Civil Tribunal of the Supreme Court of China introduces, the Supreme Court attaches importance to the protection of rights and interests of the customers. Recently, the Supreme Court has released the Notice Concerning Several Issues on Earnestly Protecting People’s Life When Hearing Civil Disputes at the Current Situations, according which, any act that the operators set up, coax, mislead the customers, or cheat the customers with “arbitrary clause” will be strictly punished. Further, the Supreme Court successively issued judicial interpretations on sale and purchase of commodity houses, leasing of urban houses, and tourism disputes, all of which definitely provide basis for hearing related disputes.

It is reported that recently the local people’s courts at all levels also work hard to protect the rights and interests of the customers. Some higher courts also formulate guiding opinions on hearing customers’ rights and interests disputes and take many measures to make it easy for the customers to file suits in court.
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